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Interested In RealSatisfied?

Our sales staff will be happy to contact you to discuss RealSatisfied. Just complete a few details below and we'll be in touch.
eg: what time would you prefer a call.
Contact Sales
Our support is provided online only. If you are an existing customer,
this request will be converted to a helpdesk request,
or ask our helpdesk for support.
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Need Help?

Many of the most common questions asked in our helpdesk can be answered in our online Agent Tutorial.

Frequently Asked Questions:

  • How do I access my account?
  • How do I reset my password?
  • Connecting to Facebook/Twitter
  • Connecting to syndication partners
  • Why is my survey response Quarantined?
  • How do I access my Agent Dashboard?
  • How do I approve & publish a Testimonial?

You may also wish to review our General FAQ.

Not able to find and answer? Need help?
Ask our online helpdesk :)

Please note we only offer support online.

Do you have a question?

Our support team would be happy to help,
just complete some details below and we'll be in touch
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New Account Wizard

(Step 1 of 3)
Welcome
Thanks for creating your RealSatisfied account. To complete your profile we just need a little more information about your Agency. It's as easy as 1-2-3! If you need to update this information later, you can. Let's get started!

Details
     
Main Phone:
Fax Number:
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Add Your Logo
The logo in your profile will appear in the email invitations that we send to your customers on your behalf to complete RealSatisfied surveys. By including the logo in the invitations the co-branding is enhanced and customers make a better connection with your business and the RealSatisfied feedback process.

Logo
Logo
upload
 What size can the Logo be?
The logo must be a GIF, JPG, or PNG format. For the best results we recommend the logo be 160 pixels wide and 60 pixels high. The logo should not be wider than 250 pixels.
 
What if I don't have a logo right now?
You can add or change your logo at any time on the Company Details screen under the Admin menu in RealSatisfied, so if you don't have on right now, you can do it later - no problem!
Continue
Previous
Your is now set-up!

You are ready to go!

Update your own profile
 
Add your photo and contact details to your profile, ready to go out on personalized invitations to your clients.
View Your Profile
Send an invitation now!
 
You can send invitations out right away if you like!
 
Your account is ready to use.
Send Invitations
More Team Members?
 
Add all of your Team to your account. There's no limit to how many Team Members you can have in your account.
Add Team Members

Upload a Logo
Cancel
Upload
What size can the Logo be?
The logo must be a GIF, JPG, or PNG format. For the best results we recommend the logo be 160 pixels wide and 60 pixels high.

Reset password

Just enter the email address you used to sign in your account in the field below and click "Send Instructions". We will then send a message to the email account with instructions on how to reset your password.
You may also follow these steps to unlock your account.
Cancel
Send Instructions

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By accessing RealSatisfied you agree to our Terms of Service
 
 
The user name or password is incorrect.This account has been LOCKED because of too many failed attempts 
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Alert: Important notice regarding your web browser.

The browser you are using is not supported by this system.

We see you're using an unidentified browser. We don't currently support this browser to access the system.

Why is this browser not supported?

this browser has minimal market share and we have made a decision to support the 4 major browsers below. Supporting this browser may prevent us from delivering improvements that would benefit the majority of our users who use one of the major modern web browsers. Our browser support is broadly based on the model used by Google Apps.

Changing to one of the major modern browsers is fast and free

Today's best modern web browsers are all available for free. Once you download and install one of the web browsers below, your web browsing experience on all the sites you visit will be improved.

Firefox

Firefox 3+

Windows & Mac 		Safari

Safari 4+

Windows & Mac 		IE

IE 7+

Windows only 		Chrome

Chrome 4+

Windows & Mac

This restriction only applies to the administration system, your clients can choose to use whichever browser they wish to complete RealSatisfied surveys.

Have questions?

If you have any questions about this transition, click on the Questions tab on the right. While we can't make exceptions to our browser support arrangements, we can answer whatever questions you may have about the process.
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